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Emotional Intelligence

How to Use Emotional Intelligence when Leading Volunteers

Effective leaders know how to connect well with people, listen, resolve conflict, and speak in a way that others can understand. Not everyone is able to do this.

In the context of nonprofit work and church ministry the skills I’ve listed above are even more important since most of the people being led are volunteers. Because of this, leaders need to be extremely good at motivating, guiding, and encouraging the people they lead within their nonprofit or church.

Those intangible skills of leadership can be categorized into what is called “Emotional Intelligence.” In today’s post I share what Emotional Intelligence is and how you can use it to be a better leader.

How to Use Emotional Intelligence When Leading Volunteers

Photo Credit: Tristan Martin

I. What is IQ?

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Why You Must Have Passion When Leading Volunteers

Leading volunteers is a unique deal. The leader has authority and influence over people without any real ability to enforce that authority or influence. Most volunteers arrive at a nonprofit organization in order to help, and if you are like me you have probably showed up a nonprofit organization and discovered that your passion for making a difference is not matched by the staff you interacted with. Like me, you probably felt discouraged and sensed a lack of passion from the nonprofit staff.

Why You Must Have Passion When Leading Volunteers

Photo Credit: Chris Lasher

In today’s post I show how nonprofit volunteer coordinators can show passion for what they do. And, more importantly, I am going to show how they can use their passion to lead others more effectively.

I. Sell yourself to the volunteers as a passionate leader for the work you do.